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	<title>Comments on: Coffee Shots &#8211; The Good &amp; The Bad</title>
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	<description>Steaming Fresh Web Dev &#38; Social Media</description>
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		<title>By: poproxx77</title>
		<link>http://thesociallatte.com/09/coffee-shots-the-good-the-bad/#comment-93</link>
		<dc:creator>poproxx77</dc:creator>
		<pubDate>Thu, 29 Apr 2010 03:02:19 +0000</pubDate>
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		<description>I don&#039;t want you to give out trade secrets but perhaps you could discuss the mechanics of how they follow-up with their customers.  OTherwise thanks for the info.</description>
		<content:encoded><![CDATA[<p>I don&#39;t want you to give out trade secrets but perhaps you could discuss the mechanics of how they follow-up with their customers.  OTherwise thanks for the info.</p>
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		<title>By: poproxx77</title>
		<link>http://thesociallatte.com/09/coffee-shots-the-good-the-bad/#comment-167</link>
		<dc:creator>poproxx77</dc:creator>
		<pubDate>Thu, 29 Apr 2010 03:02:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.thesociallatte.com/?p=753#comment-167</guid>
		<description>I don&#039;t want you to give out trade secrets but perhaps you could discuss the mechanics of how they follow-up with their customers.  OTherwise thanks for the info.</description>
		<content:encoded><![CDATA[<p>I don&#39;t want you to give out trade secrets but perhaps you could discuss the mechanics of how they follow-up with their customers.  OTherwise thanks for the info.</p>
]]></content:encoded>
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	<item>
		<title>By: Wildlflower Bread Company Goes Social</title>
		<link>http://thesociallatte.com/09/coffee-shots-the-good-the-bad/#comment-92</link>
		<dc:creator>Wildlflower Bread Company Goes Social</dc:creator>
		<pubDate>Fri, 19 Feb 2010 22:13:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.thesociallatte.com/?p=753#comment-92</guid>
		<description>[...] through social media &#8211; especially the way they use their Twitter account.  Here is an earlier post talking about one example and I have since had several personal interactions and am continually [...]</description>
		<content:encoded><![CDATA[<p>[...] through social media &#8211; especially the way they use their Twitter account.  Here is an earlier post talking about one example and I have since had several personal interactions and am continually [...]</p>
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		<title>By: Jack Smith</title>
		<link>http://thesociallatte.com/09/coffee-shots-the-good-the-bad/#comment-90</link>
		<dc:creator>Jack Smith</dc:creator>
		<pubDate>Wed, 07 Oct 2009 17:22:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.thesociallatte.com/?p=753#comment-90</guid>
		<description>Amy, Thanks so much for stopping by and leaving a comment.  I really think this is a great example of social media done well, and it is great to hear that being one of the customers in the example, you feel the same way too.

Thanks again!
jls</description>
		<content:encoded><![CDATA[<p>Amy, Thanks so much for stopping by and leaving a comment.  I really think this is a great example of social media done well, and it is great to hear that being one of the customers in the example, you feel the same way too.</p>
<p>Thanks again!<br />
jls</p>
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		<title>By: amylamp</title>
		<link>http://thesociallatte.com/09/coffee-shots-the-good-the-bad/#comment-91</link>
		<dc:creator>amylamp</dc:creator>
		<pubDate>Tue, 06 Oct 2009 02:15:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.thesociallatte.com/?p=753#comment-91</guid>
		<description>Great post, Jack! I agree that Liberty Market does an excellent job of interacting with customers. It makes me want to go back and creates a relationship making things less anonymous. Did you happen to catch Joe&#039;s Brown Bag presentation @gangplank about Third Places? It&#039;s a fascinating concept.&lt;br&gt;&lt;br&gt;Being responsive on services like Twitter is a big investment, but the benefits are huge. Knowing that you&#039;re more than just a person who stopped in for lunch, but a part of the community means a lot.</description>
		<content:encoded><![CDATA[<p>Great post, Jack! I agree that Liberty Market does an excellent job of interacting with customers. It makes me want to go back and creates a relationship making things less anonymous. Did you happen to catch Joe&#39;s Brown Bag presentation @gangplank about Third Places? It&#39;s a fascinating concept.</p>
<p>Being responsive on services like Twitter is a big investment, but the benefits are huge. Knowing that you&#39;re more than just a person who stopped in for lunch, but a part of the community means a lot.</p>
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		<title>By: amylamp</title>
		<link>http://thesociallatte.com/09/coffee-shots-the-good-the-bad/#comment-166</link>
		<dc:creator>amylamp</dc:creator>
		<pubDate>Tue, 06 Oct 2009 02:15:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.thesociallatte.com/?p=753#comment-166</guid>
		<description>Great post, Jack! I agree that Liberty Market does an excellent job of interacting with customers. It makes me want to go back and creates a relationship making things less anonymous. Did you happen to catch Joe&#039;s Brown Bag presentation @gangplank about Third Places? It&#039;s a fascinating concept.&lt;br&gt;&lt;br&gt;Being responsive on services like Twitter is a big investment, but the benefits are huge. Knowing that you&#039;re more than just a person who stopped in for lunch, but a part of the community means a lot.</description>
		<content:encoded><![CDATA[<p>Great post, Jack! I agree that Liberty Market does an excellent job of interacting with customers. It makes me want to go back and creates a relationship making things less anonymous. Did you happen to catch Joe&#39;s Brown Bag presentation @gangplank about Third Places? It&#39;s a fascinating concept.</p>
<p>Being responsive on services like Twitter is a big investment, but the benefits are huge. Knowing that you&#39;re more than just a person who stopped in for lunch, but a part of the community means a lot.</p>
]]></content:encoded>
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		<title>By: amylamp</title>
		<link>http://thesociallatte.com/09/coffee-shots-the-good-the-bad/#comment-89</link>
		<dc:creator>amylamp</dc:creator>
		<pubDate>Mon, 05 Oct 2009 19:15:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.thesociallatte.com/?p=753#comment-89</guid>
		<description>Great post, Jack! I agree that Liberty Market does an excellent job of interacting with customers. It makes me want to go back and creates a relationship making things less anonymous. Did you happen to catch Joe&#039;s Brown Bag presentation @gangplank about Third Places? It&#039;s a fascinating concept.&lt;br&gt;&lt;br&gt;Being responsive on services like Twitter is a big investment, but the benefits are huge. Knowing that you&#039;re more than just a person who stopped in for lunch, but a part of the community means a lot.</description>
		<content:encoded><![CDATA[<p>Great post, Jack! I agree that Liberty Market does an excellent job of interacting with customers. It makes me want to go back and creates a relationship making things less anonymous. Did you happen to catch Joe&#39;s Brown Bag presentation @gangplank about Third Places? It&#39;s a fascinating concept.</p>
<p>Being responsive on services like Twitter is a big investment, but the benefits are huge. Knowing that you&#39;re more than just a person who stopped in for lunch, but a part of the community means a lot.</p>
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